Need help?

Please post any/all questions in our Developer Discussions Forum if you have any questions or trouble using the Notarize API. Our team monitors this forum closely, and will respond quickly!


Request IDs

Every API request has an associated request identifier. You can find this value in the response headers, under X-Request-Id. If you need to contact us about a specific request, providing the request identifier will ensure the fastest possible resolution.

If you have more general questions about Notarize and its various products, not limited to the Notarize API, please visit

Additionally, consider visiting our Common Gotchas / FAQ page to look up some common issues.